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Resolved Network Issues

OPEN (0) SCHEDULED (0) RESOLVED (6)

OPEN ISSUE	PRIORITY	TIME FRAME	AFFECTING	STATUS
Mail Outage	Critical	13/10/2026 8:56:00 AM - 13/10/2026 9:30:00 AM	Email Servers	Resolved
Detailed Information Description: We are aware of an issue currently affecting our mail servers. Our team is actively investigating and working to resolve this as quickly as possible. Time Frame: Ongoing, investigating Impact: Email services are currently down. This may affect the ability to send, receive, or access email hosted on our mail servers. Other: We apologise for any inconvenience this may cause and thank you for your patience while we work to restore service. Contact: Should you require any assistance, or have anything you need actioned during this outage, please open a support ticket and our team will attend to your request promptly.
.NZ Registry Emergency Maintenance	Critical	25/09/2026 2:10:00 PM - 25/09/2026 5:16:00 PM	.nz Registry	Resolved
Detailed Information Description: InternetNZ performed emergency maintenance on the .NZ registry to resolve a fault affecting zone updates. A fix has been applied and all services are now available. Time Frame: 25/09/2026 14:10 - 14:36 (Currently monitoring) Impact: .NZ registrations, renewals, transfers, nameserver and DNS changes, contact updates and WHOIS lookups were unavailable during this period. This did NOT affect domain services such as email or websites etc. Any requests submitted during the outage will now be processed. Other: We apologise for the inconvenience caused. Contact: If you have any issues or concerns about this, or have any queries about the downtime, please contact us as per our Contact Us page. Important Updates (Latest appear first) Friday, September 25, 2026 at 05:56:24 PM Following a period of monitoring, InternetNZ has confirmed at 17:16 that the incident is fully resolved. All registry services are operating as normal. Contact: If you have any issues or concerns about this, or have any queries about the downtime, please contact us as per our Contact Us page.
Zimbra Email Outage	Critical	25/08/2026 9:15:00 AM - 01/09/2026 10:03:01 AM	Zimbra email servers	Resolved
Detailed Information Description: We are aware of an issue currently affecting our Zimbra email servers. Our team is actively investigating and working to resolve this as quickly as possible. Time Frame: Ongoing - investigating Impact: Zimbra email services are currently down. This may affect the ability to send, receive, or access email hosted on our Zimbra servers. Other: We apologise for any inconvenience this may cause and thank you for your patience while we work to restore service. Contact: Should you require any assistance, or have anything you need actioned while the panel is unavailable, please open a support ticket and our team will attend to your request promptly. Important Updates (Latest appear first) Tuesday, August 25, 2026 at 11:37:57 AM Our Zimbra email servers are now fully operational. As a precautionary security measure, we recommend all users change their email password at their earliest convenience. Should you require assistance, please don't hesitate to contact us. Contact Us (https://www.affordabledomains.co.nz/contact-us)
IRS Production Release 9.6	Critical	12/04/2026 9:00:00 AM - 12/04/2026 3:00:00 PM	Domains	Resolved
Detailed Information Description: InternetNZ is currently carrying out scheduled maintenance affecting .nz domains due to IRS Production Release 9.6. Time Frame: Start time: Apr 12, 09:00 NZST - Estimated duration: 6 hours Impact: All .nz domain functionality. Components affected: • IRS Production – EPP • IRS Production – TBR • IRS Production – Portal • IRS Production – WHOIS • IRS Production – Zone Publish Other: We apologise for the inconvenience caused. This will NOT affect domain services such as email or websites etc. We will provide further updates if there are any changes to the estimated completion time. Contact: If you have any issues or concerns about this, or have any queries regarding the scheduled maintenance, please contact us via our Contact Us page.
IRS Production Release 9.0	Critical	26/01/2025 11:45:00 AM - 12/04/2026 12:03:49 PM	Domains	Resolved
Detailed Information Description: We are currently experiencing a network issue affecting the .nz domains due to IRS Production Release 9.0. Time Frame: Start time: Jan 26, 08:00 NZDT - Estimated duration: 9 hours Impact: All .nz domains functionality. Components affected: IRS Production - EPP IRS Production - TBR IRS Production - Portal IRS Production - WHOIS IRS Production - Zone Publish Other: We apologise for the inconvenience caused and are working to resolve the issue as quickly as possible. Contact: If you have any issues or concerns about this, or have any queries regarding the network downtime, please contact us via our Contact Us page.
.NZ registry connection issues	Critical	03/09/2021 1:25:00 PM - 03/09/2021 2:15:00 PM	.NZ registry	Resolved
Detailed Information Description: We are currently experiencing intermittent Network Issues affecting the .NZ registry Time Frame: 03/09/2021 13:45 - Present Impact: All .NZ domain registry functions are currently offline. This will NOT affect domain services such as email or websites etc. Other: We apologise for the inconvenience caused. Contact: If you have any issues or concerns about this, or have any queries about the network downtime, please contact us as per our Contact Us page Important Updates (Latest appear first) Friday, September 3, 2021 at 02:13:46 PM Connectivity has been restored. There was connectivity issues at Vocus affecting connectivity to the .NZ registry.