Can I register a Brand name?
If the domain is available and it is your brand name then you may register it. However, it is your responsibility to make sure that you do not...
DNS Records are not updating
Domain Name System (DNS) Records are applied immediately but may take up to 24 hours to fully propagate across the Internet. This means that email...
Domain name showing as Pending Approval
Your domain name may still be pending approval from the Registrar for one or more of the following reasons:
You have just registered your...
How Long does it take for a domain name to be Registered?
Domain name registrations will be instantly registered after we receive the order payment and it is successfully processed. You will be notified by...
How do I change domain registrant email address if I don't have access to the old email?
How many characters can a domain name have?
Domain names can have up to 63 characters, including the letters a to z, numbers 0 to 9, and hyphens. Some domain names do have restrictions on...
How many domains can I Register?
There is no restriction on the number of domain names you can register.
Many customers will register multiple domain names to protect their...
How to protect your domain name?
Today’s digital age opens up heaps of alternatives to typical procedures. Unfortunately, these digital alternatives are not limited to good...
I can't Register the Expired domain name
Although a domain name may have expired, it is not immediately available for registration by the general public.
Depending on the type of domain...
I updated my Name Servers and they are not working
Any name server or DNS changes on a domain name can take up to 48 hours to take full effect across the global network. This is out of our control....
My domain name has Expired
When your domain name is expired, all web and email connected services will not work. You do not own this domain name or have any control over it....
What if I misspelled my domain name when I registered it?
When you are registering a domain, it is extremely important that you double check the spelling before you proceed to Register domain to complete...
What is a CNAME Record?
A CNAME Record (Canonical Name Record) is a type of DNS Record that shows one domain as being an alias for another domain - the so-called canonical...
What is a URL?
A URL, or Uniform Resource Locator, is the address of an Internet website or webpage. Think of a URL as a street address for the location of...
What is a domain Transfer?
A Domain Transfer is where the management of a domain name is transferred from under one registrar to another. Your website, email and any services...
What is a domain name?
A domain name is your address on the Internet. Like any address, it is important for the success of your business that you use, promote and protect...
What is a nameserver?
Nameservers are the Internet's equivalent to phone books. A nameserver maintains a directory of domain names that match certain IP addresses...
What is an A Record?
An A Record (Address Record) points a domain or subdomain to an IP address/Server so that when someone types that domain or subdomain in the...
What is an MX record?
An MX Record (Mail eXchange Record) is a file that explains how email should be delivered to the right address.
There are several kinds...
What is domain privacy?
Domain Privacy is a service that hides all your personal information from the public eye. The Registrant, Admin, Billing and Tech contact...
What is the 'www' before my domain name?
The www before your domain name is a subdomain, not part of the domain name itself. Therefore, if you set up your www CNAME record to point to your...
Who can register .NZ New Zealand domain names?
.NZ is the most popular New Zealand domain name for companies and individuals. Anyone can register .NZ domain names.
Some domain name extensions...
Who is the owner of a domain name?
Domain names are technically not ‘owned’; rather they are licensed for exclusive use for a period of time.
The individual or organisation that has...